Steps to success


    This “pyramid” tries to represent the different steps someone may need to take in order to achieve their work goal – whether a job or self-employment.  You may already be able to tick off some steps.  As you progress, you may be taking several steps together.

    Throughout the directory, most organisations have their own pyramid showing which steps they can support.  Each organisation’s pyramid therefore supplements the information in their directory entries.

    The pyramid is made up of six rows, and you work from the bottom to the top:

    • Ongoing Success
    • First Success
    • On target
    • Preparation
    • First Steps
    • Foundation

    The steps are explained below.



    This row includes different aspects of your personal circumstances.  Any of these could be a barrier to reaching your job goal and we have identified various organisations that will provide support.    The pyramid shows what sort of help might be needed on your journey.  For example:

    • If you have caring responsibilities for a child or someone else, you will want to arrange alternative support when you are working.
    • If you have problems with finances or debt, you will want to plan how work can change your situation.
    • If your health has made finding work difficult, you may require help to manage your condition and find out what you will be able to do. 


    First Steps

    This row covers the types of support you might need when starting your journey to work, and the help that might best suit you.  It includes working out your financial position once you are working and extra payments that may be possible.  Many people who have been unemployed for a while may not be confident about trying to get back to work – lots of the organisations can help.  For example:

    • If you have mobility problems or need information in different formats, flexible support could be important - and you may also want to choose which support method will suit you.
    • If you have a disability, you may be eligible for Access To Work support for extra costs of travel, equipment and more.
    • If you are not sure what you want to do, getting an assessment of your potential can focus your options and show you what opportunities exist.



    This row describes steps you might take to prepare and explore different work options while continuing to build your self-esteem.  For example:

    • Work experience and/or a training course can help you decide if a certain type of work will suit you.
    • Speculative letters can be your first step towards job applications.
    • Developing a hobby or interest into a business idea can open up the possibility of self-employment.


    On Target

    This row covers the steps and support you might need once you have decided the sort of work you want to do.  For example:

    • You might require help to complete application forms for specific jobs, courses or grants.
    • You might have a clear goal for self-employment but need professional support with the planning and development.


    First success

    This row of the pyramid covers different initial goals of your journey and each one is a huge achievement.   You can be really proud of getting back to work (whether working for yourself or others; part time or full time; paid or voluntary) or getting a qualification.  Having gotten so far, you may be inspired to keep going and achieve more long-term goals – and there is lots of help available.  For example:

    • If you are doing voluntary or permitted work, this can give you the CV to apply for other jobs in the future.
    • If you need to put your recent training into practice, work experience can help you become more job-ready.
    • If you have just launched your new business, more help with marketing and finances may be just what you need.


    Ongoing Success

    The row at the top of the pyramid sets out some of the support you may need to make sure that your success lasts and shows that you can continue your journey by developing your career or growing your business.  Many organisations will continue to help you even once you are in work.  For example:

    • If you are an eligible disabled person in a job or self-employment, Access To Work support can cover extra costs of travel, equipment and more.
    • If you are in a job or self-employment, you may be eligible to get tax credits – and some people get higher rates.
    • If you need someone to sort out some training or a problem at work, there are organisations that can help.



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